Shipping policy
# Shipping Policy – Oryvn
## Order Processing
All orders are processed within **1–3 business days**.
Orders are not shipped or delivered on weekends or holidays.
## Shipping Time
Estimated delivery time depends on your location:
* **United States / Europe:** 7–14 business days
* **Middle East:** 8–16 business days
* **Other countries:** 10–20 business days
Please note that these are estimated delivery times and may vary due to customs or carrier delays.
## Shipping Cost
We offer:
* **Free shipping** on selected promotions or orders over a certain amount
* Otherwise, shipping costs are calculated at checkout
## Order Tracking
Once your order has been shipped, you will receive a **tracking number via email** so you can track your package in real time.
## Delays
Delays can occasionally occur due to:
* High demand
* Customs processing
* Shipping carrier issues
We appreciate your patience and understanding.
## Incorrect Address
Please make sure your shipping address is correct.
We are not responsible for orders shipped to incorrectly provided addresses.
## Lost or Stolen Packages
Oryvn is not responsible for lost or stolen packages marked as delivered.
If you experience an issue, please contact the shipping carrier directly.
## Contact Us
If you have any questions about your order, feel free to contact us at:
**[your email here]**